LBE Helpdesk Mail-in Server 4.0.57

LBE Helpdesk Mail-in Server 4.0.57 Screenshot LBE Helpdesk Mail-in Server is an answer for your end-users to interact with LBE Web or Desktop Helpdesk using simple emails.

Developer:   Leigh Business Enterprises Ltd
      software by Leigh Business Enterprises Ltd →
Price:  155.00  buy →
License:   Trial
File size:   0K
Language:   
OS:   Windows Vista (?)
Rating:   0 /5 (0 votes)

LBE Helpdesk Mail-in Server is an answer for your end-users to interact with LBE Web or Desktop Helpdesk using simple emails.

By sending email to an address you specify, they can:

Create new Jobs
Update their existing Jobs
Get the current History of their Job

All you have to do is leave LBE Helpdesk Mail-in Server running on a single machine and tell it to regularly check the mailbox.

Requirements
  • You must be using either LBE Desktop Help Desk Software or LBE Web Help desk software.
  • On the machine that you are running the Mail-in server, you must be able to access an SMTP server (for sending emails) and a POP3/IMAP server (for receiving emails) or have MS Outlook (98 or later - Outlook Express is not sufficient) installed as a mail client. The mail client must be set up to the e-mail address your end-users will be sending helpdesk messages to.
  • If you want the Mail-in server to process mail attachments and link them to Jobs, you must have specified a default directory for Linked files using either the Web or Desktop Helpdesk.

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    LBE Helpdesk Mail-in Server 4.0.57 screenshot


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