CRMWeb 1.3.3
CRMWeb is a flexible, efficient and easy to use CRM solution for small and medium-sized companies.
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125.00 
Trial
0K
Windows XP/Vista 
CRMWeb is a flexible, efficient and easy to use CRM solution for small and medium-sized companies. CRMWeb is integrating all departments that are relevant for the success of your business: sales, marketing and customer service.
With this complex business solution you can collect, access, view and update information pertaining to your customers, prospective customers, contact persons, sales opportunities, documents (offers, contracts, catalogues, product description etc.), customer service and support cases (problems and questions from your customers and solutions to their problems) as well as generate predefined reports regarding your sales and marketing activities. Through the automation of core business processes, CRMWeb reduces your efforts to a minimum, saves valuable time while processing customer data and thus increases the efficiency and productivity of your company.
CRMWeb is a lot more than just automation of business processes like sales, marketing and customer support. It is a high-quality, high-performance IT solution which brings together pieces of information about all interactions with customers and potential customers, about sales and marketing activities and customer service. Thus, it facilitates a deeper understanding of the particular needs of each customer, your customers' behaviour and market trends and allows the elaboration of an effective customer relationship management strategy whose final aim is to win new customers, to retain existing customers and to build strong customer relationships.
Benefits
* have a single, centralized view of all corporate data
* quickly and securely access all critical data over the internet
* improve your customer service and win customer loyalty
* gain valuable time by eliminating manual execution of routine activities
* automate and simplify your marketing and sales processes
* automate and improve activities in your customer service and support department
* rapidly identify and qualify new leads based on a realistic market segmentation
* efficient management of all business-critical data
* better coordination of marketing, sales and customer service & support related activities
Requirements
Limitations
tags
customer service and customer customers and sales and service and your customers marketing and automate and microsoft sql your customer server 2000 critical data sql server
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