service requests free software
Search results for tag «service requests»:
FastRequest 6.01
… customers compose their requests themselves, from their desktop. All that’s left for you to do is to decide of your priorities and the employees who will carry them out.
Your internal customers have access at all times to the evolution of their service requests. You will not have to answer the…
AB Sequest 2.5.0
… all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.
Limitations
30 days trial…
Easy-CSS 1.01
… echnicians.
Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.…
NetHelpDesk 4.20f
… ctions taken to deal with requests.
Escalate overdue calls.
Be informed of significant events and service outages.
Log calls via e-mail, web browser or phone/fax.
View statistics and SLA compliance details.
Limitations
Limited to 30 days.…
Simple Dispatcher 2.0.0
… pair Service Receive Customer phone calls, Enter problem description (can be saved) then view calendar for 2 vehicles, schedule .
Calendar can be viewed at any time for dispatching.
Service Slips are stored for tracking purposes until deleted.…
Reset Password Management 4.04
… work?
Self Service Reset Password Management is based on the principle that an end-user can reset his own password, without involvement of the helpdesk, by simply answering a series of challenge questions (e.g. What is the name of your best friend).…
ISMRR 1.01
… entries to limit usage.
Email notice of updates to requests.
Attach files to requests
Link to other requests
History of all changes made to request
Export to XLS,HTM,XML,TXT
Built-in screen capture
Multiple views
much more ...…
TunnelSC 1.0.5
… en from small LAN!
System Tray hiding;
Brief traffic statistics;
Connect-on-demand - will not waste traffic!
Connection timeouts setup;
Program can save/load 'project' files. You may create the set and run tunnels to your favorite servers!…
MailBee Message Queue 1.20
… allows MailBee.SMTP object to operate very quickly because MailBee.
SMTP object is no longer waits for the email message to be actually sent. It is especially important when your application or ASP web page sends multiple messages at once.…
Request Tracker 3.2
… search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.…
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