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HelpDesk CDCorporate for Access 3.2.3
… and working days) and flagged to indicate the current status and duration. Hourly Time tracking can be enabled.
Security ensures that only the Issues assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your requesters are kept informed as to the progress of…
Mobile TCP 1.2
… twork utility that comes in handy.
Automatically checks the network status and detects changes, then by a set of IP/Mask rules Mobile TCP will select witch SMTP server to use.
Mobile TCP operates from the tray There is no nag screens, unwanted requesters or irritating sounds. Settings are stra…
ManageEngine ServiceDesk Plus 9.1
…
Support to save reply to request as draft and to send it for review
Spell check utility in request reply
Scheduled requester import from Active Directory - You will have an option here to choose the fields to import from AD
Ability to disable requesters from editing their details in Self Serv…
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